Frequently asked questions
As a foreign customer, how do I pay without the German VAT?
Why do some products have sample images?
Why do some products have a yellow glow?
We use a yellow product background to cut out our images. Therefore it can be that there is a yellow glow on reflective surfaces.
A bank transfer is too risky for me. How can I pay ?
We work with various fiduciary services. E.g. Paylax, Klarna or Paypal. Just talk to us!
why are my shipping costs to high / cheap?
It can happen that the online shop calculates the shipping costs incorrectly. Therefore we send you an individual shipping offer after your order! Do not worry!