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  • As a foreign customer, how do I pay without the German VAT?"
    Please enter your VAT ID when completing your purchase. As a customer from the European Union, you buy from us gross = net. The VAT is passed on to the customer in his country. Ignore the VAT calculation, we will shortly send you an invoice without the German VAT.
  • Why do some products have sample images?
    Some products pass through our warehouse permanently. We therefore refrain from using self-made pictures, as we cannot guarantee that exactly the same products will be delivered. If you want exact pictures, please contact us. We are happy to help!
  • Why do some products have a yellow glow?
    We use a yellow product background to cut out our images. Therefore it can be that there is a yellow glow on reflective surfaces.
  • A bank transfer is too risky for me. How can I pay ?
    We work with various fiduciary services. E.g. Paylax, Klarna or Paypal. Just talk to us!
  • why are my shipping costs to high / cheap?
    It can happen that the online shop calculates the shipping costs incorrectly. Therefore we send you an individual shipping offer after your order! Do not worry!
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